Get in Touch
Questions about an order, ingredients, or your dog’s fit for Pawverest Crunch? We’d love to help.
Order Support
If you have a question about an existing order, please include your order number so we can help you faster. Need to know about shipping timelines, refunds, or exchanges? Our Refund and Returns Policy covers everything, including our 30-day Pawverest Promise.
Product Questions
Curious whether Pawverest Crunch is the right size and texture for your dog? Visit our Shop page for full product details, ingredients, and feeding guidance. You can also read more about our small-batch approach on the About page.
Pawverest Crunch is made with a traditional Himalayan cheese base — three simple ingredients — and nothing else. If you have questions about ingredients, sourcing, or how the treats are made, we’re happy to walk you through the details.
Wondering about shipping? Orders over $35 ship free, and you’ll receive tracking information as soon as your order is on its way.
Before You Reach Out
Many common questions about ingredients, sizing, and shipping are already answered in the FAQ section on our homepage. If you don’t find what you’re looking for there, don’t hesitate to reach out directly.
How to Reach Us
Pawverest — New Jersey, USA
As a small, independent company, we read and respond to every message ourselves — no call centers, no canned responses. Whether you’re a new customer or a longtime friend of Pawverest, we’re glad you reached out.
Pawverest was created with one simple idea: dog treats should be easy to understand, enjoyable to serve, and made without unnecessary extras. That same care goes into how we handle every message we receive, whether it’s a quick question or a detailed one.
Order Changes & Cancellations
Need to change or cancel an order? Reach out as soon as possible and include your order number from your confirmation email. Because orders are processed quickly, we can’t guarantee changes once an order has shipped, but we’ll always do our best to help.
Legal & Policy Questions
Looking for details on how we handle your data, or the full terms that apply when you shop with us? Our Privacy Policy and Terms and Conditions pages cover both, and we’re happy to answer any follow-up questions directly.
We typically respond within 1–2 business days.